Policies / Cancellation

  • The guest can cancel free of charge until 3 days before arrival.
  • The guest will be charged the total price of the reservation if they cancel in the 3 days before arrival.
  • If the guests do not show up, they will be charged the total price of the reservation.
  • The cancellation fee will only be waived if guests immediately book for a new stay occurring in the next 3 months. This can only be requested once.
  • Force Majeure include illness / covid / quarantine / accident happening to guests.
  • No prepayment is needed. The credit card details are simply kept to confirm the reservation.
  • Parking is free on site, on the places indicated on the property map at the entrance door.
  • Payment of 100% of the stay (+ city tax and eventual drinks) at check-out. Cash (in CHF and EUR) is accepted, as well as credit /debit cards. It is also possible to pay with the Twint application if the guest has a swiss bank account.
  • Check-in can take place between 2:00 and 6:00 PM. In case of absence on our part and for late arrivals, the guests will enter their accommodation by themselves. Our staff is available on the phone only.
  • Personal information we keep will not be used outside of this frame.
  • In case of an overbooking happening on our side on the day of arrival, our Bnb will propose an alternative in a nearby hotel. Any additional cost will be covered by our Bnb.
  • Guests are kindly requested to observe a period of tranquility between 10:30 p.m. and 7:30 a.m. This is valid both inside and outside the establishment.
  • Children wandering in the gardens / on the terrace of the property shall be looked after by their parents or by accompanying adults.